Zara South Africa is an online store where you can find the latest trends in clothing for women, men, and children. The essential dresses of the season are at ZARA online. Choose an elegant or casual garment and receive it with FREE SHIPPING*. Enter now and discover all the dresses from the new ZARA collection.
About Zara South Africa
- Zara entered SA shopping malls in 2011, and we all felt we were on par with our international counterparts regarding street style trends.
- However, shopping for the store’s best sellers hasn’t always been a practical task, and walking into one of its brick-and-mortar stores to discover that an item you’ve seen online hasn’t yet hit the local rails (or not at all). It can be disappointing when you’ve already planned your version of a Shiona Turini vacation look.
- The day all our troubles were officially over, Zara launched online sales in South Africa through its dedicated site, zara.com/za. It marks an essential step in expanding Zara’s in-app store and online platform in markets with an in-store presence.
- Shoppers can choose between collecting their orders at the store of their choice, at accessible delivery points in South Africa, or having them delivered to their homes. Deliveries and returns in stores and delivery points are free.
Inditex Group Vs. Zara South Africa
Zara belongs to the Inditex group, one of the largest fashion retailers in the world. In addition to Zara, Inditex has seven other brands: Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home, and Uterqüe. The Inditex Group has 7,447 stores in 96 markets and sells in 203 markets through its online platform. Inditex currently has 10 stores in South Africa: nine Zara stores and one Zara Home store.
Create a Wish List at Zara South Africa
You can save your favorite items to your WISH LIST and always have them at your fingertips. To use this option, you must be a registered customer.
You can save your favorite items to your WISH LIST by clicking the heart icon on each item. You can create different WISH LISTS and modify them.
Make your WISH LIST public and share it as a link using the “Copy Link” option.
To complete the purchase, you must add the items to the shopping cart and go through the normal checkout process.
What is Special at Zara South Africa Home?
At Zara Home, you can buy as a registered customer. Registration is simple, and your details get saved to your account for future purchases. If you are shopping as a guest, you will find their contact details and order details in your confirmation email.
Zara South Africa Store Concept
South Africans are very fond of fashion and online shopping. Zara opens its first South African concept store with digital features and a shoe boutique.
Zara currently operates eight stores in the country, showcasing the brand’s unique approach to fashion to a discerning, fashion-conscious audience. Today, Zara operates internationally in 88 markets with a network of more than 2,000 stores conveniently located in major cities.
Spanish fast fashion giant Zara has just opened its first South African concept store on the V&A Waterfront, which is highly digitized and offers shoppers a seamless shopping experience.
Earlier this year, the Inditex-owned retailer, which opened its first store in the country a decade ago, announced that its V&A store would undergo renovations to increase its floor’s size.
The store follows Zara’s integrated store model, which seeks to marry its physical stores with its online offering. Technological innovation in the store allows Zara to adapt to customer needs quickly.
Since entering the South African market, the retailer has expanded its presence to seven stores and opened an online store two years ago. The two-story store offers collections for women, men, and children. And also has a shop enthusiastic about women’s shoes, the first in a store in South Africa.
Design of the Zara South Africa Concept Store
Zara’s architecture team designed the concept store, which focused on four elements; simplicity, functionality, sophistication, and refinement, to convey the retailer’s design philosophy.
The retailer said the style, featuring shades of brown and stone tones with matte finishes, is typical of Zara and follows soft curves and “honors” fabric and natural materials.
The aesthetic is present in the rest of the store’s elements, such as its screens and furniture, which are notably curved.
The way they present the collections is also part of the architectural language of the store. The collections are on recessed walls with light falling to accentuate the items. Its sleek white surface runs along ceilings and walls, creating a backdrop that showcases products.
The store design also responds to the Inditex group’s sustainable development commitments, particularly reducing water and energy consumption compared to a traditional store.
Inditex Group, which owns the sustainable fashion brand Join Life which uses raw materials to create clothing, wants all of its polyester and linen to be 100% recycled or sustainable by 2025 and plans to have more than 50 % of its clothes under the signature Join the Life tag. In 2020, more than 35% of their clothes carried the Join Life label.
The V&A Waterfront store also includes collection bins allowing customers to donate clothes they no longer wear, sent to charity partner, the South African Red Cross.
What is Special About the Zara South Africa?
Zara.com/za offers branded products for women, men, and children. Even more exciting is that we will have exclusive items, especially for the local market. By browsing online, customers can also check the item availability at any store in South Africa and view recommended products.
And suppose you’re a fan of convenience (not all of us are). In that case, you’ll be happy to know that thanks to the integrated store and online platform, South African customers can collect their orders from the store of their choice at accessible delivery points or home delivery.
How Delivery Works at Zara South Africa
Collection of items from a branch within three to six working days will be free, while collection from delivery points or home will only be accessible for orders over R999, which take three to six working days to arrive. Customers will be able to return items purchased in-store or at delivery points within 30 days according to the standard procedure in force and exchange items in-store during the same period.
Zara.com/za is to work on any mobile device, with any browser, and through its app, available in iOS and Android versions. You can make payments with all major credit cards, including Visa, Mastercard, and American Express.
Customer Service Zara South Africa
Customer service describes how people get treated when interacting with a brand. It includes all experiences with the company and its employees before, during, and after a purchase. Customer service is an essential aspect of customer service because it fosters an emotional connection with the brand community. At Zara, customer questions and concerns are the priority.
Customers using zara.com/za can call the toll-free customer service number to chat or write to a dedicated email address for any order-related questions.
I hope this article has helped you find the complete information about Zara’s South Africa Store. In your comments, please refrain from using offensive language and unnecessary criticism. If you must be critical, remember: to be constructive. If you need help, contact them at https://www.zara.com/za/en/contact – go to the chat option, and they will help you.